Skip to main content

About Healthtech

Healthtech is a Canadian healthcare consulting firm with a growing international presence, delivering services across Canada, the United States, the United Kingdom, and Europe. We help healthcare organizations plan, implement, and optimize complex EHR and ERP programs through an integrated approach that combines clinical expertise, strategic advisory, and hands-on delivery.

What sets us apart is our ability to bridge clinical, operational, and technical domains, bringing together consultants, clinicians, operators, and implementation leaders who understand how healthcare systems function in practice. We move beyond strategy into execution, ensuring solutions are adopted, embedded, and deliver measurable value, while helping healthcare leaders drive meaningful, sustainable improvements in patient care and organizational performance.

nurse standing in front of a hospital crossing her arms
healthtech group shot- Header Image 600x520

Our story

Healthtech was founded by Susanne Flett in 1983 and has grown into a leading Canadian healthcare consulting firm. From our roots in Toronto, we have spent more than 40 years helping healthcare organizations across Canada use technology to improve patient care and operational performance.

We have evolved from a boutique consultancy into a national partner supporting complex healthcare transformation across the Canadian healthcare system, with additional experience in the United States, the United Kingdom and Europe.

In 2019, we further strengthened our capabilities and U.S. relationships through our partnership with our parent company, Nordic, a top-rated healthcare consulting firm based in Madison, Wisconsin.

Today, we remain proudly Canadian, with deep expertise in Canada’s healthcare landscape. We work alongside our clients to align people, processes, and technology, create lasting value, and improve patient outcomes.



OUR WORK

Over the years, we’ve worked with hundreds of organizations to deliver improved outcomes. As a result, we’ve honed our methodologies, tailored our strategic recommendations, and championed a clinician-led approach to technology implementation. We know how to remove barriers.

Read Our Client Success Stories



YOUR PARTNER

Our in-house teams of clinicians, health system managers, and information specialists know healthcare and understand the complex landscape you’re trying to navigate in Canada and the U.S. No matter the challenges you face, we’re the partner who will move you forward.

Meet Our Leadership Team

What our clients are saying:

We’ve been really fortunate we’ve had some great consultants with Healthtech who’ve been on this journey with us. I consider a lot of these people my friends now, and we still call each other when we need advice. I look forward to working with them on future initiatives.

icon_col

North Bay Regional Health Centre

The process was collaborative and well structured. Even when recommendations were unexpected, they reflected a strong and thoughtful approach. The team stayed flexible and worked closely with key groups to build alignment.

- Sandra Albrecht

WHCA-Logo-COLOUR-1-scaled

What our clients are saying:

We’ve been really fortunate we’ve had some great consultants with Healthtech who’ve been on this journey with us. I consider a lot of these people my friends now, and we still call each other when we need advice. I look forward to working with them on future initiatives.

icon_col

North Bay Regional Health Centre

Built for healthcare’s highest standards

Healthcare transformation requires more than technical expertise. It requires trusted delivery, disciplined controls, and a clear understanding of how healthcare organizations manage risk.

Our certifications and independent assessments reflect the quality, security, and governance practices that guide our work with healthcare clients across Canada and beyond.

HITRUST

Healthtech maintains HITRUST r2 certification, validating that our information protection controls meet rigorous, independently assessed standards for organizations handling sensitive healthcare data.

 

Learn More

SOC 2 Type II

Healthtech aligns with SOC 2 Type II standards, with independent attestation of controls related to security, availability, and confidentiality. Reports are available to qualified clients and prospects under NDA.
 
Learn More

ISO 9001:2015

Healthtech is certified to ISO 9001:2015, supporting consistent delivery, documented processes, and continuous improvement across our consulting services.
 
Learn More

Meet the team

Healthcare consultants guiding you to a stronger organization with better patient outcomes.

Terri Lefort

Terri LeFort

President, Nordic International

View Bio
Liz Nemeth

Liz Nemeth

Senior Vice President, Clinical Transformation and Implementation Services

View Bio
David F Thomas

David Thomas

Senior Vice President

View Bio
Lisa Bitoni-Bengert

Lisa Bitonti-Bengert

Vice President, Clinical Transformation  and Implementation Services

View Bio
Andrew Ferlejowski

Andrew Ferlejowski

Vice President, Digital Transformation

View Bio
Kim McGuire

Kim McGuire

Vice President, Clinical Transformation  and Implementation Services

View Bio
Bill Meredith

Bill Meredith

Vice President, Strategy and Transformation

View Bio
Jason Rynberk

Jason Rynberk

Vice President, Digital Health

View Bio