Healthtech Consultants

Susanne is a ground-breaking business leader with exceptional business acumen, a motivational team-based approach and the capacity to lead teams that deliver transformational change in healthcare. Establishing Healthtech Consultants in 1983 she was an early leader in the innovative uses of information technology to improve patient care. Susanne is an information management professional with demonstrated experience in corporate management, leading complex multi-stakeholder projects, process re-engineering, business transformation and clinical adoption. As a leading thinker in eHealth and a successful female entrepreneur Susanne is a sought after speaker and mentor. She is currently on the Board of ITAC, ITAC Health and Camp Awakening - a camp for disabled children and teenagers and the Advisory Board of CanChild.

Expertise

• Strategic assessment and planning for regional initiatives, focusing on governance, funding and partnership issues
• Project management and evaluation informed by extensive implementation experience and wide-ranging vendor knowledge
• Significant DI/PACS planning and implementation expertise both in single organization and regional settings
• As an interim Chief Information Officer (CIO) Susanne has served in a number of senior interim positions, providing her the opportunity to step directly into her client's shoes and gain firsthand knowledge of the issues they face on a daily basis

Karen Shearing-Wittig is recognized leader in project delivery, management, and clinical and administrative systems gained through more than 25 years of clinical and IT/IM consulting in healthcare. Karen’s collaborative, client-focused approach leverages team strengths and capacity to deliver real results. She ensures that leadership, capacity and knowledge are transferred to clients, ensuring successful planning, implementation, transformation and project completion. Karen leads our Project Management Office and maintains Healthtech's REAL project management methodology.

Karen is one of Canada’s top MEDITECH experts, with over 25 years experience leading MEDITECH systems implementations on all platforms – Magic, Client Server and 6.x. In the past five years she has lead six large MEDITECH HCIS initiatives including Canada's first and second MEDITECH 6.x green field implementations.

Expertise

• Deep knowledge of MEDITECH HCIS implementation critical success factors
• Strong understanding of detailed clinical and administrative departmental processes
• Significant knowledge of best practices in application optimization
• Industry-leading project management skills

Terri is a respected national leader in the clinical adoption of healthcare technologies. She brings over 25 years of clinical, business and IM/IT experience to her clients, within a diverse array of healthcare settings. Terri is an expert in clinical systems assessment, planning and implementation, along with CPOE and electronic medication management. She brings exceptional clinical and business acumen to every engagement -delivering real experience and real results to our clients.

Expertise

• National leader in advancing the use of CPOE, medication management, portal/clinical viewing tools and clinical documentation applications
• Industry-leading clinical assessment and planning expertise
• Nationally recognized for her understanding of the use of technology to support clinical practice and clinical workflow; transforming the clinical environment

Dr. Zun Lee is a performance-driven physician executive with extensive experience leading diverse and cross-functional project teams on healthcare IT projects across the entire lifecycle. He is a recognized strategic trusted advisor and subject matter expert in the areas of e-health, disease management, and clinical transformation, and possesses the unique ability to build rapport and consensus among clinical, business, and IT senior leadership to achieve business objectives. Dr. Lee has a proven ability to manage all aspects of a healthcare practice, from business development to client relationship management, and achieve project delivery in high-pressure, aggressively time-lined environments. Zun brings his end-to-end clinical understanding of the care continuum to each project in which he is involved.

Expertise

• Project and Program Management;
• Care and Chronic Disease Management (Certified Chronic Care Professional);
• EHR Implementation (Cerner);
• Performance Management and Benefits Realization;
• Process Reengineering and Improvement;
• Clinical Transformation and Clinical Process Redesign;
• Chronic Disease Management and Care Management;
• Healthcare IT Systems Integration and Operations Consulting; and
• Healthcare IT Adoption, Stakeholder Engagement, and Change Management.

Ed has over 29 years of healthcare IM/IT experience and is a well-respected Healthcare IT and business development strategist. He has a wealth of experience advising on healthcare sales development strategies, and overall business growth initiatives. Ed has a deep understanding of sales strategies and account development at the local, national, and international levels. He has been responsible for providing strategic direction on business planning, processes, and initiatives in multi-million dollar organizations. As Vice President of Business Development Ed leads the design and execution of strategies, plans, and initiatives to drive new business, market Healthtech services, and achieve our revenue growth targets. Ed oversees the Opportunity Review Committee, and the proposal development team.

Expertise

Elizabeth brings 25 years of health sector experience to our clients. As a leader in clinical practice, electronic documentation, change management, and adoption, she delivers vertically and horizontally integrated solutions. Elizabeth is a proven team leader, with significant consulting experience in project and vendor management, governance, consensus building, assessment, process redesign and clinical adoption. She is also highly skilled in point-of-care solutions and wireless networks. Elizabeth has worked with a wide variety of regional and provincial health organizations across Canada.

Expertise

• Change Management
• Patient Safety and Clinician Adoption
• System and Partner Selection
• Implementation Project Management
• Strategic Planning

Bruce is a healthcare technology leader with a proven track record of leveraging technologies to improve patient care. Over the past 24 years, Bruce has gained progressive experience in Information Management in a variety of sectors. Bruce has provided leadership to over 250 projects in healthcare, including key projects of note such as: HCIS consolidation planning for the Province of Newfoundland and Labrador, CW and MH LHINs, CE LHIN, NSM LHIN; Data Centre consolidation planning for WW and Central LHINs; Financials and people management consolidation for New Brunswick's FacilicorpNB; and IS/IT Shared Services planning for Saskatchewan Health.

Expertise

Bruce is a demonstrated leader in:

• Information Management
• Shared Services Planning
• Corporate and Systems Integration
• Strategic and Tactical Planning
• Architecture and New Systems Solutions Design and Implementation
• Planning and Implementation Leadership
• Technical and New Build Leadership
• Systems and Project Management

John is a highly successful public and private sector senior executive “change agent” with exceptional abilities in focusing on management and technology solutions in a variety of senior management positions with highly developed leadership abilities related to performance improvement and technology implementation project management. John has more than 20 years of senior consulting / leadership experience within the Ontario healthcare sector.

John is an accomplished senior administrator and consultant with a strong practical knowledge of healthcare. John brings practical advice to all his engagements, building trust and credibility with stakeholders, and ensures that realistic, achievable solutions are designed to meet his clients’ needs. John keeps up to date with federal, provincial, and regional health care planning initiatives and brings this knowledge to his clients, ensuring that all engagements are undertaken in the broader business and policy context and are therefore appropriately aligned.

Expertise

• A proven track record for the leadership of large, complex, multi-application, multi-vendor, multi-organization integrations across complex environments with extensive geography, focusing on; governance, funding, project management, financial control, strategic, conceptual and detailed planning, implementation and operations.
• Extensive experience interacting with senior executives and medical leaders, where he has consistently achieved a
  comprehensive level of confidence and decision support for recommendations.
• In depth knowledge and experience in the negotiation, development and oversight of agreements/contracts, agreement
  frameworks, and contract management.
• Substantial strategic, planning, operations, and leadership expertise.

Karen Waite is a Canadian leader in privacy, information security and telehealth. With a keen understanding of the industry and 25 years of experience in healthcare, she delivers practical, proven and sustainable solutions to our clients. Karen is a dynamic collaborator and team builder, with a demonstrated ability to deliver solutions in complex multi-stakeholder environments. Leveraging her consulting experience and professional nursing background, Karen drives the adoption of new technologies, collaborative solutions, and the deployment of information systems in regional, provincial, pan-Canadian and international settings. Karen has an MBA and certification in CPHIMS-CA and CIPP/C.

Expertise

• Privacy and Information Security
• Project Management
• Telehealth
• Clinical Informatics

John Flett has an extensive business background and accumulated considerable corporate finance, mergers and acquisitions, restructuring and management consulting experience prior to joining Healthtech. John is responsible for managing all of the corporate functions within Healthtech including finance, marketing support, HR and driving the controlled growth of the firm going forward. He also leads our Contract Services division where we place full time contract resources at various healthcare clients and is President of Healthtech Innovations, a sister company that invests in early stage healthcare technology companies. John holds the Chartered Financial Analyst designation and graduated from Wilfrid Laurier University with an HBBA.

Expertise